WHAT PAYMENTS DO WE ACCEPT?
We accept PayPal and all major and debit credit cards such as Visa and MasterCard.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Orders will take usually between 3-5 working days (not Sundays) we pick, pack, double check and dispatch your order within 24 hours (extra 24 hours if you've ordered coffee beans or ground as these are roast to order). we post via Royal Mail.
MY ORDER HASN'T ARRIVED
If your order hasn't arrived and its pasted 5 working days after you've received your dispatch email, please contact us on: firstname.lastname@example.org with your order number.
All our orders having proof of postage and tracking available.
CAN I RETURN MY ORDER?
Yes you can but it has to be in the original condition we sent it out in (unopened), you will have to pay for the returns and for the new delivery (if you want to exchange).
TRIPLE NINE COFFEE
PO BOX 351
MY ORDER WAS DAMAGED DURING DELIVERY
If the order has been damaged during delivery, please email us with photos as this helps us reclaim the order with Royal Mail - this process can take up-to 15 days once we receive the damaged items.